Carter’s Credit Card Login, Payment, Customer Service

As a Carter’s credit cardholder, you’ll find all the information below to access your account online, make payments, and contact customer service.

Note: Carter’s credit card is issued and serviced by Comenity Capital Bank. Therefore, all correspondence and inquiries go directly through Comenity Capital Bank on behalf of Carter’s credit card.

Carter’s Credit Card Login and Payment Access

• Make a payment or manage your Carter’s credit account here

• Make a payment without logging into your Carter’s credit account here

Carter’s Customer Service – Assistance & Payments by Phone

• Carter’s credit card payment by phone: 1-877-563-5767
  • Hours of operation: Monday – Saturday 8:00 am – 9:00 pm EST
  • Closed Sundays, New Year, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas
  • Live Customer Care hours may vary on other holidays

• Carter’s credit card TDD/TDY by phone: 1-888-819-1918

Carter’s credit card FAQ page

Carter’s Credit Card Payment Address

Carter’s Credit Card
P.O. Box 659820
San Antonio, TX 78265

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