As a JC Penney credit cardholder, you’ll find all the information below to access your account online, make payments, and contact customer service.
Note: Synchrony Bank issues the JC Penney credit card; therefore, you will make payments and receive customer assistance from Synchrony Bank on behalf of JC Penney.

JCPenney Credit Card Login and Payment Access
JC Penney Customer Service – Assistance & Payments by Phone
- JC Penney credit card customer service phone number: 800-527-4403
JCPenney Credit Card Account Holder Chat
- Start a chat with questions about your JC Penney Credit Card here
- Tip to get to a live representative: Type “representative” into the chat box twice, see the image below

JC Penney Credit Card Payment Address
JCPenney Credit Card
P.O. Box 960090
Orlando, FL 32896
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Disclaimer: This is an informational post to assist readers of Smart Mom HQ and it is not meant to take the place of answering business-related questions for this company. It was thoroughly researched and reliable information at the time of posting. Information and card images are credited to the company.